I have two things to share with you:
1. Thank you for the $60 credit you gave us the last two months. I really appreciated the $26 bill. I wasn’t sure what it was for, but I was unsure (ethically) if I should ask you or not. Now that my bill is back to normal, I understand it was a promotional credit.
2. Please make a smaller plan. This month, we only used 190 of our 700 minutes, so that would be very helpful to us and perhaps other non-phonelovers.
Thanks,
Lauren
Wow! This happened to me too… I haven’t had to pay anything in several months. I actually called while we were there in December and they let me reduce my plan to an “over the phone special offer” of $19 a month… maybe you could try calling?
Are you serious? Is it for two cell phones? Did you put them inactive while you’re gone or something?
no that was just for my phone. I disactivated it from Sept-Dec, and then I used it while we were home for Jessi’s wedding, then I disactivated it for 3 more months (Jan-March), but they wouldn’t let me go beyond 3 months, so I reduced the contract after that. He told me the $19 a month plan is one that you can only get over the phone, not in stores.
I think I meant to type deactivate… disactivate does not look right at all